I bought this hot tub because of the reputation it had. An household name. This spring I opened up the service door to find that both motors had sink thru the rotten floor. tried to change the motord and repair the floor but all the PVC fitting were all dried up and...Read more
I purchased a new Jacuzzi J-480 a couple of years ago for $12,000. It recently started to develop surface cracks all along the edges of the unit, even though its protected by a cover. I asked to have the unit repaired and Jacuzzi offered to replace the unit for $600...Read more
I didn't like
- Customer service
Jacuzzi - Review about Faulty Toilet
Purchased toilet from lowes. Lasted one month before the plastic foot of the lid cracked the porcilian bowl. Jacuzzi Customer declined to help, refusing to take no for an answer, we are now being givin the run around. I will not go away, jacuzzi. It's just a lousy $150 toilet, but it's the principle of the thing now. Let me tell you jacuzzi brand toilets are not worth what goes in em, nor is their customer service. Don't buy, folks.
Hot Tub Factory (dealer) says it takes 2 weeks to get a person on site another week to get parts for electronics that have gone out 2X in 2 years, in addition to the electronics the thermostat went, this is more repairs then i had in 10 years on my prior Vista tub. ...Read more
Purchased two toliets at Lowes. One of the toliets has a problem with *** sticking to it no matter what kind of pressure you have. I have to scrub at least twice a day. Lowes said I waited too late to complain. We thought it would get better with age but has gotten...Read more
I paid 11,500.00 a Hot tub from Twin Cities Jacuzzi. The sales person Dean told me that the are the best built hot tubs and most energy efficient and built in the USA. When I got my Hot tub Delivered I had problems with the Hot tub Turning on from the get go. Now I am...Read more
from day 1, every time we empty the tub to clean and change water it will not start up without providing an "FL 1" error message which we cannot remove. we have to pay someone $100 just to come out and fix the problem. after the warranty expires, then we will have to...Read more
My wife and I purchased a Jacuzzi J-355 installed in March 2008. Total bill was $9815. Approx. 2 weeks after the installation pump 2 failed and started leaking water all over the patio. Jacuzzi repaired the unit on April 10, 2008 under warranty and said the failure was...Read more
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